Free shipping over $75 Same-day dispatch before 11am ET Every lot tested

HVB Rewards · Free to join

Earn points,unlock perks.

Every completed order and every approved review earns points, and there is a bonus on your birthday. Points show in your account, never expire, and turn into a discount code whenever you like: 100 points is $1 off.

  • Automatic enrollment
  • Points never expire
  • 100 points = $1

Your balanceBalances update the moment an order ships.

Points in your account.

Sign in to see your points balance and redemption options.

How to earn

Three ways to earn points.

Points are awarded automatically once the triggering action completes.

Purchase

3.5points per $1 spent

Every completed order earns points on what you paid for products, after any discounts. Shipping, tax and fees do not count.

A $75 order earns 262 points, worth $2.62.

Review

500per approved review

Review a product you bought. One reward per product, and free samples do not count.

  • Written review500
  • With a photo1,000
  • With a video1,500

Compliant language only: no health, effect, use or taste claims. Talk about sourcing, lab results, packaging and service. Write a review

Birthday

2,000once per year

Add your birthday when you create your account. The bonus posts on your birthday, once a year.

That is $20.00 in store credit, every year.

Points calculator

See what an order earns you.

3.5 points per dollar spent · 100 points = $1 in store credit.

Set an order total, then add a review or your birthday bonus to see the full picture.

$

Product total after discounts. Shipping, tax and fees don't earn points.

Add a review
You would earn

Total: 262 pointsWorth $2.62 in store credit

Order, $75 × 3.5
262
Review
None
Birthday bonus
Not added

Points are figured on what you pay for products after any discounts and rounded down to whole points. Shipping, tax and fees don't count.

How to redeem

Points to a discount code.

Every 100 points is worth $1. Turn them into a one-time code in your account, then enter the code at checkout.

  1. Sign in

    Open My Account, then Redeem Points.

    • Your balance and its dollar value show at the top
    • Redeem from 100 points ($1)
  2. Choose

    Enter the dollar amount you want to use.

    • Anything from $1 up to your full balance
    • Click Generate Coupon
  3. Copy

    Your code starts with POINTS-.

    POINTS-8HN3TXExample

    • Shown on the page and emailed to you
    • Tied to your account email
    • Good for 12 months
  4. Apply

    Enter the code in the coupon box at checkout.

    • Covers regular priced items; sale items keep their sale price
    • Does not combine with other coupons or payment discounts
    • Not for Subscribe & Save plan orders

Codes come off the product subtotal. Points earned on an order come back off your balance if that order is refunded or cancelled.

Questions and answers

The stuff people actually ask.

Still unsure? Send us a message and a real person responds within a day.

Do I need to sign up?

If you have an HVB customer account, you are already enrolled. Order points post when your order is marked complete, and review points post when your review is approved.

Why is there no points option at checkout?

Points are spent as a code. Open My Account, choose Redeem Points, enter the dollar amount you want to use and click Generate Coupon. Then enter the code, which starts with POINTS-, in the coupon box at checkout.

Do points expire?

No. Points stay in your account until you use them. They come out when you turn them into a code, when an order they were earned on is refunded or cancelled, or when a review they were earned on is removed. A code you create is good for 12 months.

Can I combine points with sale pricing or coupons?

A points code covers regular priced items. If your cart also has sale items, the code comes off the regular priced items and sale items keep their sale price; if everything in your cart is on sale, keep the code for a future order. A points code does not combine with other coupons or with payment-method discounts, and it cannot be used on Subscribe & Save plan orders.

What happens if I return an order?

Points earned on that order come off your balance once the refund is processed. A points code used on that order is not returned automatically, so if that applies to you, send us a message through the contact page. Contact us

Can I gift my points to someone else?

Not directly. But you can redeem your points against a store gift card and send that gift card to anyone. Reach out to support and we will set up the gift card with your balance applied.

Every pouch stacks points.

Free to join, automatic enrollment, and points that never expire. Start with your next order and watch the balance grow.

SALE OF KRATOM TO PERSONS UNDER TWENTY-ONE YEARS OF AGE IS PROHIBITED BY LAW

Notice required by New York State law. Other states set their own minimum age.

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Disclaimer: Kratom: FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. KRATOM DISCLAIMER: “This product is not available for shipment to the following states: Alabama, Arkansas, Indiana, Wisconsin, Connecticut, Utah, Tennessee, Kansas, North Dakota, Massachusetts; or the following counties: Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus (Mississippi), Union County (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides (Louisiana)”. Our products are not for use by or sale to persons under the age of 21. WAAVE ALSO RESPECTS COMPLIANCE IN THE FOLLOWING STATES AND COUNTIES: Vermont, Louisiana. Denver CO, Washington D.C., Newport Beach CA, Malheur County, Parker & Monument (CO), Grant Parish (LA), Franklin (NH) and several other counties in Mississippi. We do not ship internationally. ID verification is required for shipments to the following states: Florida, Virginia, West Virginia, Colorado, Oregon, South Dakota, Nebraska, Kentucky, Maryland, Tennessee, Mississippi, Georgia, Rhode Island. Enhanced Kratom cannot be shipped to Tennessee and Georgia. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov. We do not ship to military bases
- Botanicals: We respect federal state and city laws, our shipping restrictions are detailed below on the footer and they are automatically updated by WAAVE compliance FDA Disclaimer: The statements made regarding our products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. We assume no responsibility for the improper use of our products. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice. Merchants may not ship to military bases.
 

WAAVE Compliance