Purchase
3.5points per $1 spent
Every completed order earns points on what you paid for products, after any discounts. Shipping, tax and fees do not count.
A $75 order earns 262 points, worth $2.62.
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The lab
Enter the lot number from any pouch to open its full certificate.
Browse all 15 certificatesHVB Rewards · Free to join
Every completed order and every approved review earns points, and there is a bonus on your birthday. Points show in your account, never expire, and turn into a discount code whenever you like: 100 points is $1 off.
Your balanceBalances update the moment an order ships.
Sign in to see your points balance and redemption options.
How to earn
Points are awarded automatically once the triggering action completes.
3.5points per $1 spent
Every completed order earns points on what you paid for products, after any discounts. Shipping, tax and fees do not count.
A $75 order earns 262 points, worth $2.62.
500per approved review
Review a product you bought. One reward per product, and free samples do not count.
Compliant language only: no health, effect, use or taste claims. Talk about sourcing, lab results, packaging and service. Write a review
2,000once per year
Add your birthday when you create your account. The bonus posts on your birthday, once a year.
That is $20.00 in store credit, every year.
Points calculator
3.5 points per dollar spent · 100 points = $1 in store credit.
Set an order total, then add a review or your birthday bonus to see the full picture.
Product total after discounts. Shipping, tax and fees don't earn points.
Total: 262 pointsWorth $2.62 in store credit
Points are figured on what you pay for products after any discounts and rounded down to whole points. Shipping, tax and fees don't count.
How to redeem
Every 100 points is worth $1. Turn them into a one-time code in your account, then enter the code at checkout.
Open My Account, then Redeem Points.
Enter the dollar amount you want to use.
Your code starts with POINTS-.
POINTS-8HN3TXExample
Enter the code in the coupon box at checkout.
Codes come off the product subtotal. Points earned on an order come back off your balance if that order is refunded or cancelled.
Questions and answers
Still unsure? Send us a message and a real person responds within a day.
If you have an HVB customer account, you are already enrolled. Order points post when your order is marked complete, and review points post when your review is approved.
Points are spent as a code. Open My Account, choose Redeem Points, enter the dollar amount you want to use and click Generate Coupon. Then enter the code, which starts with POINTS-, in the coupon box at checkout.
No. Points stay in your account until you use them. They come out when you turn them into a code, when an order they were earned on is refunded or cancelled, or when a review they were earned on is removed. A code you create is good for 12 months.
A points code covers regular priced items. If your cart also has sale items, the code comes off the regular priced items and sale items keep their sale price; if everything in your cart is on sale, keep the code for a future order. A points code does not combine with other coupons or with payment-method discounts, and it cannot be used on Subscribe & Save plan orders.
Points earned on that order come off your balance once the refund is processed. A points code used on that order is not returned automatically, so if that applies to you, send us a message through the contact page. Contact us
Not directly. But you can redeem your points against a store gift card and send that gift card to anyone. Reach out to support and we will set up the gift card with your balance applied.
Free to join, automatic enrollment, and points that never expire. Start with your next order and watch the balance grow.
SALE OF KRATOM TO PERSONS UNDER TWENTY-ONE YEARS OF AGE IS PROHIBITED BY LAW
Notice required by New York State law. Other states set their own minimum age.