HVB Rewards · Free to Join

Earn points, unlock perks.

Every completed order and every approved review earns points, and there is a bonus on your birthday. Points show in your account, never expire, and turn into a discount code whenever you like: 100 points is $1 off.

Automatic enrollment Points never expire 100 points = $1
Gold coins marked 100, 250, 500 and 1K
Your Balance

Points in your account.

Balances update the moment an order ships.

Points balance
Sign in
Sign in to see your points balance and redemption options.

Points calculator

3.5 points per dollar spent · 100 points = $1 in store credit.

$75
You would earn 262 points $2.62 credit
How to Earn

Three ways to earn points.

Points are awarded automatically once the triggering action completes.

Action
How it works
Points
Purchase
Every completed order earns points on what you paid for products, after any discounts. Shipping, tax and fees do not count.
3.5 per $1 spent
Review
Review a product you bought. A written review earns 500 points, 1,000 with a photo and 1,500 with a video. One reward per product, and free samples do not count. Compliant language only: no health, effect, use or taste claims. Talk about sourcing, lab results, packaging and service.
500 per approved review
Birthday
Add your birthday when you create your account. The bonus posts on your birthday, once a year.
2,000 once per year
How to Redeem

Points to a discount code.

Every 100 points is worth $1. Turn them into a one-time code in your account, then enter the code at checkout.

1
Sign in
Open My Account, then Redeem Points.
  • Your balance and its dollar value show at the top
  • Redeem from 100 points ($1)
2
Choose
Enter the dollar amount you want to use.
  • Anything from $1 up to your full balance
  • Click Generate Coupon
3
Copy
Your code starts with POINTS-.
  • Shown on the page and emailed to you
  • Tied to your account email
  • Good for 12 months
4
Apply
Enter the code in the coupon box at checkout.
  • Covers regular priced items; sale items keep their sale price
  • Does not combine with other coupons or payment discounts
  • Not for Subscribe & Save plan orders
Questions & Answers

The stuff people actually ask.

Still unsure? Send us a message and a real person responds within a day.

Do I need to sign up?

If you have an HVB customer account, you are already enrolled. Order points post when your order is marked complete, and review points post when your review is approved.

Why is there no points option at checkout?

Points are spent as a code. Open My Account, choose Redeem Points, enter the dollar amount you want to use and click Generate Coupon. Then enter the code, which starts with POINTS-, in the coupon box at checkout.

Do points expire?

No. Points stay in your account until you use them. They come out when you turn them into a code, when an order they were earned on is refunded or cancelled, or when a review they were earned on is removed. A code you create is good for 12 months.

Can I combine points with sale pricing or coupons?

A points code covers regular priced items. If your cart also has sale items, the code comes off the regular priced items and sale items keep their sale price; if everything in your cart is on sale, keep the code for a future order. A points code does not combine with other coupons or with payment-method discounts, and it cannot be used on Subscribe & Save plan orders.

What happens if I return an order?

Points earned on that order come off your balance once the refund is processed. A points code used on that order is not returned automatically, so if that applies to you, send us a message through the contact page.

Can I gift my points to someone else?

Not directly. But you can redeem your points against a store gift card and send that gift card to anyone. Reach out to support and we will set up the gift card with your balance applied.

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Start earning

Every pouch stacks points.

Free to join, automatic enrollment, and points that never expire. Start with your next order and watch the balance grow.

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Disclaimer: Kratom: FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. KRATOM DISCLAIMER: β€œThis product is not available for shipment to the following states: Alabama, Arkansas, Indiana, Wisconsin, Connecticut, Utah, Tennessee, Kansas, North Dakota, Massachusetts; or the following counties: Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus (Mississippi), Union County (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides (Louisiana)”. Our products are not for use by or sale to persons under the age of 21. WAAVE ALSO RESPECTS COMPLIANCE IN THE FOLLOWING STATES AND COUNTIES: Vermont, Louisiana. Denver CO, Washington D.C., Newport Beach CA, Malheur County, Parker & Monument (CO), Grant Parish (LA), Franklin (NH) and several other counties in Mississippi. We do not ship internationally. ID verification is required for shipments to the following states: Florida, Virginia, West Virginia, Colorado, Oregon, South Dakota, Nebraska, Kentucky, Maryland, Tennessee, Mississippi, Georgia, Rhode Island. Enhanced Kratom cannot be shipped to Tennessee and Georgia. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov. We do not ship to military bases
- Botanicals: We respect federal state and city laws, our shipping restrictions are detailed below on the footer and they are automatically updated by WAAVE compliance FDA Disclaimer: The statements made regarding our products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. We assume no responsibility for the improper use of our products. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice. Merchants may not ship to military bases.
 

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