Our Story: Quality, Ethics & Excellence
Building Trust Since 2017
Since 2017, Hudson Valley Botanicals has been your trusted partner in botanical wellness, delivering premium Garuda Kratom and natural supplements to health-conscious individuals across the nation.
We're not just another kratom vendor—we're passionate advocates for natural wellness, committed to transparency, quality, and empowering our community with knowledge. Every decision we make, from sourcing to customer support, is guided by our unwavering dedication to your well-being and satisfaction.
Through direct partnerships with ethical Indonesian farmers, rigorous third-party testing, and comprehensive customer education, we've earned our reputation as a leader in the botanical supplement industry. This is our story, our commitment, and our promise to you.
Our Driving Purpose
At the heart of everything we do lies a simple but powerful belief: nature holds extraordinary potential for wellness, and everyone deserves access to its purest forms. Our purpose extends far beyond selling kratom—we're here to enhance well-being and enrich lives through the transformative power of ethically sourced, rigorously tested botanical supplements.
We bridge the gap between ancient Southeast Asian botanical traditions and modern quality standards, ensuring that every product meets the highest benchmarks of purity, potency, and safety. Learn more about kratom strains and their traditional properties.
Our commitment to transparency, education, and innovation drives us to continuously raise industry standards. We don't just provide products—we build lasting relationships with our customers, supporting them throughout their natural wellness journey with expert guidance and genuine care.
Built on Four Foundational Pillars
Everything we do rests on four core pillars that define who we are and how we operate:
- Uncompromising Quality: Every batch of Garuda Kratom undergoes rigorous independent laboratory testing for purity, potency, and safety. We never cut corners or compromise on quality—your health demands nothing less than excellence.
- Ethical Sourcing: We work directly with Indonesian farming families who've cultivated kratom for generations. Our fair-trade partnerships ensure sustainable practices that respect both the land and the communities who depend on it.
- Knowledge Empowerment: Education is fundamental to responsible use. We provide comprehensive resources, expert consultation, and ongoing support to help you make informed decisions about your wellness journey.
- Community First: From local Hudson Valley roots to our global farming partners, we invest in communities. Your purchase supports sustainable agriculture, fair wages, and the preservation of traditional botanical knowledge.
The Principles That Guide Us
Our core principles aren't just words on a page—they're the compass that guides every decision, every interaction, and every product that bears the Hudson Valley Botanicals name.
Integrity Above All
Honesty and transparency define our business. We openly share our sourcing practices, testing results, and product information. When we make a promise, we keep it. When we make a mistake, we own it and make it right.
Relentless Pursuit of Excellence
Good enough isn't in our vocabulary. From carefully selecting harvest times in Indonesian forests to monitoring every step of production, we obsess over the details that create truly exceptional kratom products.
Continuous Innovation
The botanical supplement industry evolves rapidly, and we stay ahead of the curve. We invest in research, embrace new testing technologies, and constantly refine our processes to serve you better.
Customer-Centric Everything
You're not just a transaction—you're part of our community. Your needs, questions, and feedback shape everything we do. Our success is measured by your satisfaction and wellness outcomes.
Our Quality Promise: Lab-Verified Excellence
Quality isn't subjective at Hudson Valley Botanicals—it's measurable, verifiable, and non-negotiable. Every single batch of Garuda Kratom undergoes comprehensive third-party laboratory analysis before it reaches you.
Working directly with Indonesian farming families allows us to oversee every stage of cultivation and processing. Our standards align with and exceed industry best practices recommended by the American Kratom Association and FDA dietary supplement guidelines.
What We Test For:
- Heavy Metals & Contaminants: Ensuring your kratom is free from lead, mercury, arsenic, and environmental toxins
- Microbial Analysis: Verifying absence of harmful bacteria, mold, yeast, and pathogens
- Alkaloid Profile: Confirming potency and authentic alkaloid concentrations
- Product Authenticity: Guaranteeing you receive genuine Mitragyna speciosa, not adulterated or substitute products
This multi-layered testing protocol ensures that when you choose Hudson Valley Botanicals, you're choosing safety, purity, and peace of mind.
Empowering Through Knowledge
An educated customer is an empowered customer. We believe that understanding kratom—its origins, traditional uses, proper handling, and responsible consumption—is essential to getting the most from this remarkable botanical.
That's why we've built comprehensive educational resources and maintain an expert support team ready to answer your questions. We don't just sell kratom; we partner with you in your wellness journey.
Resources We Provide:
- Comprehensive Product Guides: Detailed information about each strain's characteristics and traditional uses
- Industry Updates: Regular blog posts covering kratom news, research developments, and regulatory changes
- Expert Consultation: Direct access to our knowledgeable team for personalized guidance
- Community Connection: Links to forums and discussion groups where kratom enthusiasts share experiences
Knowledge builds confidence, and confidence leads to better choices. We're committed to being your trusted source for accurate, up-to-date botanical information.
Built on Lasting Relationships
Our success isn't measured in transactions—it's measured in relationships. The partnerships we've cultivated since 2017 form the foundation of everything we do.
Our Network of Trust:
- Indonesian Farming Communities: Multi-generational partnerships built on fair trade, mutual respect, and shared commitment to sustainability
- Independent Testing Laboratories: Accredited facilities that verify our quality claims with scientific precision
- Industry Organizations: Active collaboration with regulatory bodies and botanical advocacy groups advancing responsible kratom use
- Wellness Professionals: Trusted by health practitioners who recommend quality botanical supplements to their clients
- You, Our Community: The thousands of customers who trust us with their wellness journey and share our commitment to natural, ethical products
These relationships aren't transactional—they're partnerships built on shared values, mutual benefit, and a collective vision for a healthier, more sustainable future.
Frequently Asked Questions
Click a category, then a question
BASICS
What do you sell?
At Hudson Valley Botanicals, we're proud to offer Garuda Kratom—our signature line of premium powdered kratom that's become a favorite among wellness enthusiasts nationwide. Every pouch represents our commitment to quality, purity, and the authentic Indonesian experience.
🌿 Our Complete Product Line:
- Freshness Guaranteed: Harvested and shipped directly from Indonesian family farms—maximum potency from leaf to pouch
- Lab Tested: Every single batch undergoes independent third-party testing for purity, potency, and complete safety
- Small Batch Excellence: We process in limited quantities to maintain unmatched consistency and rigorous quality control
- Sizes for Every Need: Sample size (28g), Half-Kilo (250g), Full Kilo (500g & 1kg), plus convenient capsules in select strains
🏆 Why 10,000+ Customers Choose Garuda:
Unlike mass-produced kratom that sits in warehouses for months or years, Garuda delivers:
- Premium Quality: Sourced from Indonesia's finest mature trees in premier growing regions
- Safety First: Lab-tested completely free of contaminants, heavy metals, and additives
- Authentic Origin: Direct trade relationships with sustainable family farms—no middlemen
- Consistent Experience: Same exceptional quality and effects with every single order
- Ethical Sourcing: Supporting Indonesian communities through fair wages and sustainable practices
Ready to experience the difference quality makes? Browse our shop now and discover why thousands trust Garuda Kratom for their wellness routine!
Is Kratom legal?
Great question! Kratom (Mitragyna speciosa) is legal in the majority of the United States, all of Europe, and Canada—but there are important exceptions we strictly follow to keep you and us compliant.
🚫 We NEVER ship to these locations:
- Full States: Louisiana (LA), Alabama (AL), Arkansas (AR), Indiana (IN), Rhode Island (RI), Vermont (VT), Wisconsin (WI)
- Florida: Sarasota County only
- California: San Diego County only
- Illinois: Jerseyville & Alton only
- Mississippi: Oxford only
- Missouri: Columbus only
- Oregon: Malheur County only
- Washington DC & ALL Military Bases (worldwide)
✅ Our Strict Compliance Policy:
Our checkout system automatically blocks prohibited areas using address verification. If you live in a legal area, you'll receive your order without issues. However, you must verify your local laws as regulations can change quickly.
🔍 Stay Updated:
→ Official AKA Legality Map (Updated Weekly) | → Ask our compliance team
We're committed to 100% legal compliance—your order is safe with us!
Where do you ship?
We ship to ALL 50 STATES + Washington DC to legal areas only (see legality question above). Lightning-fast shipping from our New York warehouse!
🚚 COMPLETE Shipping Options:
- 🆓 Free Shipping: Orders $80+ (USPS Priority—most popular!)
- 📦 USPS Priority Mail (Tracking Included):
- East Coast/NY/NJ: 1-2 business days
- Midwest/South: 2-3 business days
- West Coast: 3-4 business days
- AK & HI: May take 5-10 business days
- 🚚 UPS Ground: 2-7 days based on distance
- ⚡ UPS EXPRESS OPTIONS (Available at Checkout):
- UPS 3 Day Select: Guaranteed 3 days
- UPS 2nd Day Air: Guaranteed 2 days
- UPS Next Day Air: Guaranteed 1 day
- 📱 Tracking: Every single order—real-time email updates
- ⏰ Same Day Shipping: Orders before 11AM EST M-F
❌ NEVER Shipped To:
Prohibited states/counties | Louisiana (LA) | International | Military bases
Pro Tip: AK/HI customers—select UPS 2nd Day for faster delivery! Add items to hit $80 for free shipping!
PRODUCTS
Are your products lab tested?
Absolutely YES! Your safety is our #1 priority, so every single batch of Garuda Kratom undergoes comprehensive third-party laboratory testing before it ever reaches our shelves.
🧪 Complete Testing Panel:
- Microbiology (Pathogens): E.Coli, Salmonella, Staphylococcus aureus, Yeast & Mold, Total Plate Count, Coliforms—all negative
- Heavy Metals: Lead (<0.5ppm), Arsenic (<1.0ppm), Cadmium (<0.3ppm), Mercury (<0.1ppm)—all below FDA limits
- Alkaloid Profile: Mitragynine content verification (1.5-2.5% typical), plus 40+ other alkaloids confirmed
- Contaminants: Pesticides, solvents, and chemical residues—all completely absent
- Botanical Verification: Species identification confirms 100% pure Mitragyna speciosa
🏆 Why This Matters:
Many vendors skip testing or use outdated reports. Our batch-specific testing means:
- Zero Adulterants: No synthetic compounds or dangerous fillers
- Safety Guaranteed: You're never exposed to pathogens or heavy metals
- Potency Verified: You get exactly what you expect, every single time
- Transparency: Lab reports available upon request—we have nothing to hide
Your trust is earned through transparency. Contact us anytime to request current lab reports for any product!
What strains do you offer?
We offer a carefully curated selection of the most popular and consistently high-quality Garuda Kratom strains! Every strain is harvested from mature trees in premium Indonesian growing regions.
🌿 Our Complete Strain Collection:
- White Strains: White Maeng Da, White Mountain, White Hulu
- Green Strains: Green Maeng Da, Green Hulu, Green Jongkong, Super Green
- Red Strains: Red Maeng Da, Red Bali, Red Supreme
- Yellow/Gold Strains: Yellow Vietnam, Gold Bali
- Special Blends: Super Maeng Da (premium blend), Two Way Split (mix 2 strains), Four Way Split (mix 4 strains)
💡 First Time Ordering?
We recommend trying our sampler pack or Two Way Split option to discover your favorites! Every strain offers unique characteristics depending on your personal preferences.
Questions about specific strains? Contact our team—we're here to help you find your perfect match!
What sizes are available?
We offer flexible sizing options to fit every lifestyle and budget! From first-time samplers to bulk buyers, we've got you covered.
📦 Available Sizes:
- 28g Sample: Perfect for trying new strains or travel
- 250g (Half Kilo): Most popular size for regular users
- 500g (Half Kilogram): Great value for frequent users
- 1000g (1 Kilogram): Best price per gram—our biggest value
- Capsules: Select strains available in convenient capsule form
- Split Options: Mix multiple strains in 250g, 500g, or 1kg sizes
💰 Smart Shopping Tips:
- Buy larger sizes for the best price per gram
- Try samples before committing to larger quantities
- Mix and match with our Split Kilo options
- Orders $80+ ship FREE via USPS Priority!
Shop now and discover your perfect size!
ORDERS
What payment methods do you accept?
We've got you covered with MULTIPLE flexible payment options! Whether you prefer instant payments or traditional methods, we make it easy to complete your order securely.
💳 Instant Payment (Ships Same Day):
- Visa/Mastercard/Amex/Discover: Via secure Waave processor
- Cash App: Instant to $hudsonvalleybotanicals
📮 Mail Payments (3-5 Day Processing):
- USPS Money Order (preferred—fastest clearing)
- Western Union Money Order
- Personal/Business Check
- Cash (recommend Registered Mail for safety)
📦 COD (Pay at Door or Post Office):
- Additional fees required. These can be seen at checkout and change often.
- Door: Cash or Check
- Post Office: Cash, Check, or Credit Card
❌ Not Accepted: In-person payments | Wire transfers | Personal checks over $500
All orders ship when funds clear (instant for cards/Cash App, 3-5 days for mail).
What is Waave?
Waave is a specialized payment processor built specifically for high-risk industries like botanicals, CBD, and kratom.
🔒 Why We Use Waave:
- Industry Expertise: Designed specifically for kratom vendors
- Bank-Level Security: PCI-DSS compliant with encrypted transactions
- Reliable Processing: No unexpected payment declines like traditional processors
- Customer Protection: Full dispute resolution and buyer protection
💡 Is My Payment Safe?
Absolutely! Waave uses the same encryption standards as major banks. Your card information is:
- Never stored on our servers
- Encrypted end-to-end during transmission
- Processed through secure, verified payment channels
- Protected by fraud detection systems
We chose Waave specifically for its security and reliability in the kratom industry. Your financial information is completely safe!
How do I pay by mail?
Paying by mail is easy and secure! We accept 4 easy mail options—perfect if you prefer traditional payment methods.
📨 Complete Step-by-Step Process:
- Select "Mail Payment" at checkout (no charge yet)
- Complete order with your shipping address
- Check email immediately for exact mailing address + instructions
- Mail payment (allow 3-5 days for arrival)
- Ships within 24hrs of funds receipt + tracking email
💰 Accepted Payment Types:
- USPS Money Order (preferred—clears fastest)
- Western Union Money Order
- Personal/Business Check (allow 7 days to clear)
- Cash (Registered Mail HIGHLY recommended for safety)
Address provided in email—your order is reserved until funds arrive!
Can I pay COD?
YES! We offer USPS Collect on Delivery (COD) for added convenience. Pay when your package arrives at your door or at your local post office!
📦 How COD Works:
- Select "COD" at checkout
- Complete order (COD fee added automatically)
- Package ships immediately
- USPS delivers and collects payment
- Pay at door or post office
💵 COD Fees (Based on Order Total):
USPS charges the following fees (added to your order at checkout):
- $0.01 - $50.00: $13.05
- $50.01 - $100.00: $16.10
- $100.01 - $200.00: $19.75
- $200.01 - $300.00: $23.40
- $300.01 - $400.00: $27.05
- $400.01 - $500.00: $30.70
- $500.01 - $600.00: $34.35
- $600.01 - $700.00: $38.00
- $700.01 - $800.00: $41.65
- $800.01 - $900.00: $45.30
- $900.01 - $1,000.00: $48.95
Additional: $8.40 COD Restricted Delivery fee (if selected)
💳 Accepted COD Payment Methods:
- At Your Door: Cash or Check only
- At Post Office: Cash, Check, or Credit Card
Pro Tip: If you prefer to avoid COD fees, choose Cash App or card payment for instant processing at no extra cost!
How do I track my order?
Every order includes tracking! You'll receive real-time updates from the moment your order ships until it arrives at your door.
📱 How to Track Your Order:
- Check Your Email: Tracking number sent within 24 hours of payment clearing
- Click Tracking Link: Email includes direct link to USPS or UPS tracking
- Monitor Progress: Real-time updates as your package moves
- Delivery Confirmation: Get notified when package is delivered
🔍 Can't Find Your Tracking Email?
- Check Spam/Junk Folder: Sometimes emails get filtered
- Search "Hudson Valley Botanicals" in your inbox
- Check Order Confirmation: May include tracking once shipped
- Contact Us: We'll resend your tracking immediately
Need help? Contact us anytime and we'll look up your tracking!
CHECKOUT
Do I need an account to order?
Nope! Guest checkout is available. However, creating an account offers some great perks for repeat customers!
🎯 Benefits of Creating an Account:
- Faster Checkout: Saved addresses and payment preferences
- Order History: Track all your orders in one place
- Easy Reordering: Quickly reorder your favorites
- Exclusive Offers: First access to sales and promotions
- Saved Favorites: Keep your preferred strains bookmarked
⚡ Guest Checkout Process:
- Add items to cart
- Proceed to checkout
- Select "Guest Checkout"
- Enter shipping & payment info
- Complete your order
Creating an account takes just 30 seconds and makes future orders much easier! Sign up here
How long does checkout take?
Lightning fast! Our streamlined checkout process is designed for speed and convenience.
⏱️ Typical Checkout Times:
- With Account: 1-2 minutes (saved info auto-fills)
- Guest Checkout: 3-5 minutes (first-time entry)
- Mobile Optimized: Just as fast on your phone!
🚀 Speed Tips:
- Use autofill features in your browser
- Have your payment info ready
- Create an account to save time on future orders
- Save your shipping address for instant checkout
We value your time—that's why we've made checkout as quick and painless as possible!
Is checkout secure?
Absolutely! Your security is our top priority. We use industry-leading encryption and security measures to protect your information.
🔒 Security Features:
- SSL Encryption: 256-bit encryption for all transactions
- PCI-DSS Compliant: Meets highest payment security standards
- Secure Payment Processor: Waave specialized for kratom industry
- No Data Storage: We don't store your credit card information
- Fraud Protection: Advanced security monitoring systems
🛡️ Your Information is Protected:
- All payment data is encrypted end-to-end
- Your personal information is never shared or sold
- Secure servers with regular security audits
- HTTPS secure connection throughout entire site
Shop with confidence knowing your information is safer with us than with most major retailers!
Can I change my order after checkout?
We'll do our best to help! Changes depend on how quickly you contact us and whether your order has shipped.
✅ If You Contact Us BEFORE Shipping:
- Address Changes: Usually possible if caught within 1 hour
- Product Changes: We can often modify if not yet packed
- Order Cancellation: Available before shipment (refund issued)
- Add Items: May be possible—just pay the difference
❌ After Shipment (Limited Options):
- Address Changes: Contact carrier directly (USPS/UPS)
- Product Changes: Not possible once shipped
- Cancellation: Must refuse delivery for refund (minus shipping)
⚡ How to Request Changes:
- Contact us immediately
- Include your order number
- Explain what needs to change
- We'll respond ASAP (usually within 1 hour during business hours)
Pro Tip: Orders before 11AM EST ship same day! Contact us quickly if you need changes.
What if I have checkout problems?
We're here to help! Checkout issues are rare, but when they happen, we'll get you sorted out quickly.
🔧 Common Issues & Quick Fixes:
- Payment Declined: Check card info, expiration date, and billing address match
- Address Issues: Ensure address is complete and formatted correctly
- Promo Code Not Working: Check expiration date and minimum order requirements
- Page Won't Load: Clear browser cache or try a different browser
- Blocked Location: We can't ship to prohibited states/counties (see legality question)
📞 Get Help Fast:
- Email: staff@hudsonvalleybotanicals.com
- Contact Form: Quick response form
- Response Time: Usually within 1 hour during business hours
💡 Before Contacting Us:
- Take a screenshot of any error messages
- Note which browser/device you're using
- Try a different payment method if available
- Check if your location allows kratom shipments
Having trouble? Don't give up! Contact us and we'll help you complete your order.
