Kratom questions.Answered straight.

Kratom is the common name for Mitragyna speciosa, a tropical evergreen tree in the coffee family, native to Southeast Asia. The leaves have been harvested and consumed there for centuries, traditionally brewed as a tea. My About Kratom page covers the botany, history, and vein colors in plain English.

Kratom is legal in most US states, banned in a handful, and regulated under Kratom Consumer Protection Acts in a growing list. Laws change quickly, so I keep a state-by-state map on my Kratom Legality page and update it as bills move. The full list of places I cannot ship to is in the Shipping and delivery section on this page.

Garuda kratom is grown in Indonesia. I buy from several suppliers at a time and drop any supplier the moment their leaf stops meeting my standards. Every production lot is tested by an independent ISO 17025 lab in the US, and each result is published by batch number on my lab results page.

No. The FDA has not approved kratom for any use, and nothing I sell comes with health or medical claims. I sell Garuda Kratom as a botanical product for adult use, with batch-level testing and a public COA archive so you can verify exactly what is in the pouch.

No. I sell natural leaf kratom powder and capsules only. I have never sold extracts, shots, or synthesized 7-OH products, and I never will. The trace level of naturally occurring 7-OH in dried leaf is documented on every batch COA.

Every batch is different, which is why every batch gets its own COA. As a general pattern, red vein lots test lower in mitragynine than my whites, greens, and golds. Enter the batch number from your pouch in the COA archive for the exact measured percentage.

In the lots in stock right now, red vein measures 1.00% to 1.08% mitragynine, and white, green and gold measure 1.22% to 1.52%.

Yes. Kratom is sold to adults only, and you must be 21 or older where the law requires it. I follow the age requirement for your shipping address and verify where required. New York requires buyers to be 21 or older, so New York orders need a one-time ID check. After checkout, reply to my verification email with a photo of your government-issued ID, and your order ships as soon as I confirm it. The ID image is reviewed and deleted, never stored. Once you are verified, future orders with the same email, name, and shipping address ship without it.

Yes. My wholesale program is open to smoke shops, convenience stores, and other retailers. Details are on the Wholesale page, or send me a message through my contact page.

Yes. Every order over $75 ships free by UPS Ground Saver to addresses in the contiguous US. It usually takes a day or two longer than UPS Ground, and UPS may hand it to your local post office for the last stop. If UPS tracking says it went to the post office, it is still on its way and your mail carrier will bring it. If you would rather UPS bring it to your door, choose UPS Ground at checkout. Under $75 you choose the service yourself at checkout, from economy ground up to overnight. The next answer has the usual prices.

It depends on the weight and where it is going, and you pick the service at checkout. For a single pouch to the lower 48, UPS Ground Saver or UPS Ground usually runs about $6 to $10. USPS Priority is a flat rate of about $12 for anything up to 1kg, anywhere in the lower 48. Two-day and three-day options run about $12 to $15, overnight is higher, and USPS Express is about $34. Alaska, Hawaii, and the territories start around $13. Pick a size and enter your ZIP code below for live prices to your own address, the same ones you will see in the cart.

Orders placed before 11am ET Monday through Friday ship the same business day. Orders placed after the cutoff, on weekends, or on holidays ship the next business day. New York orders ship once the one-time ID check is done. You get a tracking number by email the moment the label prints, and the ZIP code check on each product page shows the ship day and arrival dates for your address.

Orders placed before 11am ET on business days ship the same day.

Yes, in much of the Hudson Valley. I offer free same-day local delivery to a set of nearby towns when your order meets the minimum for your area. Orders placed before 11am ET are delivered the same day, with later orders delivered the next day. Timing varies. Enter your ZIP code below to check whether I deliver to you and what the minimum is. If you are outside the local area, I still ship your order.

I ship to all 50 states and US territories including Puerto Rico, Guam, and the US Virgin Islands, except where kratom is restricted by state or local law. I don't ship outside the US or to military APO, FPO, or DPO addresses. I currently do not ship to Alabama, Arkansas, Connecticut, Indiana, Kansas, Louisiana, Massachusetts, North Dakota, Tennessee, Vermont, or Wisconsin. North Dakota was added effective August 5, 2026 under the Governor's executive order. That order has since been replaced by House Bill 1628, signed September 4, 2026, which bans synthetic kratom products and regulates natural kratom for buyers 21 and over; sales have not resumed there because the licensing rules have not been written, so North Dakota stays on this list for now. Massachusetts was added effective August 28, 2026 under an emergency Department of Public Health order, and Albany County, NY was added effective September 1, 2026 under Commissioner's Emergency Public Health Order No. 1 of 2026 from the county Department of Health. Rensselaer County, NY was added on October 14, 2026, the day its county ban, Local Law No. 1 of 2026, was filed with the Secretary of State and took effect. Schoharie County, NY was added on October 19, 2026: its county ban, Local Law No. 6 of 2026, was adopted on October 16 and took effect on October 23, 2026, when it was filed with the Secretary of State. Saratoga County, NY was added on October 21, 2026: its county ban, Local Law No. 7 of 2026, was adopted on October 20 and took effect on October 26, 2026, when it was filed with the Secretary of State. Many counties and cities also ban kratom locally, in New York, Washington, Illinois, Mississippi, California, Colorado, Florida and several other states. The full, current list is on the Kratom Shipping Restrictions page, which reads the same list checkout uses. Kentucky sales become restricted January 1, 2027. Checkout verifies your address against the current restriction list automatically.

I ship only kratom powder to Ohio, in plain, unbranded stand-up pouches, to comply with the state's rules. Since May 19, 2026, Ohio has allowed kratom only as natural leaf or powder that isn't marketed as a food, drug, or dietary supplement (Ohio Board of Pharmacy, OAC 4729:9-1-01.1). Capsules aren't allowed there, so you can't order them for an Ohio address. The label shows the product name, weight, batch number, and the required regulatory text, with no serving size or preparation instructions. The powder inside is the same lab-tested kratom that goes in my branded pouches. The Kratom Legality page has more on Ohio's rule.

Yes, via USPS. UPS cannot deliver to PO boxes. If your free shipping order is going to a PO box, it goes by USPS instead at no extra cost.

UPS Ground Saver for free shipping orders (UPS may hand these to your local post office for the last stop), UPS Ground, USPS Priority and Express Mail, UPS 3 Day Select, 2nd Day Air, and Next Day Air for expedited options, and USPS COD where cash-on-delivery is selected.

Once the carrier has your package, it owns the in-transit leg. If tracking stalls for more than a few days or a package is marked delivered but missing, send me a message through my contact page. I will file a carrier claim on your behalf and work with you on a replacement or refund.

Garuda is my signature line of powdered kratom, named for the mythical bird of Indonesian tradition. Every strain is grown in Indonesia, tested by an independent lab in the US, and hand-packed in the Hudson Valley.

I carry the four primary vein categories: Red, Green, White, and Yellow/Gold. Within those, the lineup rotates. The full current lineup is on the shop page.

I offer sample and variety packs at 28g, standard bags at 250g and 500g, bulk bags at 1kg, 3kg, and 5kg, and capsules in 50, 100, 150, 200, 250, and 500 count, plus 1,700 count (1kg). Not every strain comes in every size.

Yes. You can mix strains within a single kilo order on qualifying products. Split-kilo pricing is shown on each product page where available.

Yes, as prepaid plans on the 1kg size. Choose 3, 6, 8, or 12 months for 10%, 15%, 18%, or 20% off. You pay for the whole plan when you order, one 1kg delivery ships each month, and every delivery ships free. There are no recurring charges.

Every batch has a unique batch number printed on the pouch. Look it up in my public COA archive to see the exact lab report for the specific pouch in your hand, including alkaloid profile, heavy metals, and microbial results.

Keep pouches sealed, out of direct sunlight, away from heat, and in a cool dry place. A pantry shelf is fine. Stored properly, the leaf stays consistent for 12 to 18 months from the manufacture date printed on the pouch.

Visa, Mastercard, American Express, and Discover through my secure processor Waave. I also accept Cash App, mail-in payment (cash, check, or money order), USPS COD (cash on delivery), and HVB gift cards. I don't currently accept Bitcoin.

Yes. Digital gift cards come in any amount from $10 to $500, with the recipient's name and your personal message, and they are delivered by email. The recipient enters the code at checkout, and any balance left over stays on the card for a later order.

Waave is my PCI-compliant payment processor for credit and debit card transactions. When you check out with a card, you are redirected briefly to the Waave portal to complete the payment securely, then returned to the order confirmation page.

Place the order on the website and choose "Mail cash, money order, or check" at checkout. You will receive an email with the mailing address. Send the total as cash, a check, or a money order, with your order number on the memo line or on a note inside, and I will ship as soon as the payment clears. Turnaround is typically 5 to 10 business days after I receive it.

Yes. I offer USPS COD for orders within the contiguous United States. A USPS COD fee is added, starting around $14 and rising with the order total, and checkout shows the exact amount. The letter carrier collects cash from you at delivery.

Yes. The site uses SSL encryption end to end. Card payments are processed through Waave, a PCI-compliant processor. I never store full card numbers on my servers.

First try clearing your browser cache or using a different browser. Verify that the billing address you entered matches the one on file with your card. If you are still stuck, send me a message through my contact page with a screenshot and I will help sort it out.

Yes, every batch. Before a lot is packaged and released, a sample goes to an independent ISO 17025 accredited lab. If a result comes back outside my specifications, the lot does not get packaged. No batch ships without a matching COA.

Alkaloid profile (mitragynine and 7-hydroxymitragynine), heavy metals (lead, cadmium, arsenic, and mercury), and microbials (total plate count, yeast and mold, coliforms, E. coli, and Salmonella). Every result is listed on the COA for that batch.

Every pouch has a batch number printed on the label. Go to my public COA archive, enter the batch number, and you will get the exact lab report for that specific lot. The QR code on the pouch opens the same report directly. No account required, no form to fill out. Your order emails, and the order page in your account if you have one, also list the batch numbers in your order, each linked to its lab report.

Every batch goes through the same routine. Sample to an independent ISO 17025 accredited lab before packaging. Verify alkaloid profile, heavy metals, and microbials against my specifications. Only lots that meet spec get packaged and labeled with the batch number you can look up in my public COA archive. I am not enrolled in the American Kratom Association's GMP program. Every lot still goes through the testing described here before it ships.

The top of the report identifies the sample, lot, and test date. The body shows each test and whether the result passed against the specification. For alkaloids, look at the mitragynine percentage. For safety tests, "pass" or "ND" (not detected) is what you want.

It does not get packaged. Period. I either retest if I suspect an anomaly, or reject the lot and keep it out of inventory. Failed batches never make it to the shop page.

No, guest checkout works fine. An account is optional. With one, you can track orders, save shipping info, view your order history, and earn rewards points on every purchase.

You earn 3.5 points for every dollar you spend, and 100 points are worth $1. Order points post when your order is marked complete. Approved reviews earn 500 points, 1,000 with a photo, or 1,500 with a video, and there is a 2,000-point bonus on your birthday if it is in your account. Redeem points for a discount code from the Redeem Points page in your dashboard. Full details are on my Rewards Points page.

No. Points never expire. They come off your balance only when you turn them into a discount code, when an order they were earned on is refunded or cancelled, or when a review they were earned on is removed.

Once your order ships, I email a tracking number. If you have an account, you can also see the tracking link in your order history. Most domestic orders deliver within 2 to 5 business days from dispatch.

If you catch it fast, usually yes. Send me a message through my contact page with your order number as soon as possible. If the package has not shipped, I can adjust it or cancel it. Once the label prints, I cannot intercept it.

Two to three minutes for most customers. Add items to cart, enter shipping info, pick a payment method, submit. If you are paying by card through Waave, you will be redirected briefly to their secure portal.

I offer store credit for unopened items returned within 30 days of delivery. Products must be in original, sealed, unopened packaging. Return shipping is paid by the customer. Store credit is valid for 12 months.

Send me a message through my contact page with your order number, the product name, your reason for return, and a photo of the sealed unopened pouch. I usually reply within 1 to 2 business days with return instructions.

Send me a message through my contact page right away with photos of the packaging and the damaged item, along with your order number. I file the carrier claim on your behalf and work with you on a replacement or refund. Do not discard the damaged packaging until the claim is resolved.

Send me a message through my contact page with your order number and a photo of everything that was in the box. I will check it against the pick list, and if something is missing on my end, I ship the missing item out the same day at no cost.

I cannot accept returns on opened pouches for safety and quality reasons. If there is a specific quality concern with an opened pouch, send me a message through my contact page with the batch number and a description, and I will take a look.

Store credit is valid for 12 months from the date it is issued. It is applied automatically to your account and can be used at checkout on any future order.