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Frequently Asked Questions

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At Hudson Valley Botanicals, we specialize in bringing you the highest quality powdered kratom products, affectionately named Garuda Kratom. Our focus is on ensuring that every leaf of kratom we provide is not just a product but a premium experience for our customers.

Freshness and Quality: Our Garuda Kratom comes directly from the lush landscapes of Indonesia, renowned for its ideal growing conditions for kratom trees. We focus on freshness, ensuring that what you receive maintains its quality from the time it was harvested.

Lab Tested for Purity: Your safety and satisfaction are paramount. Every batch of our kratom undergoes rigorous lab testing to confirm its purity and quality. We screen for contaminants, and ensure that the alkaloid content meets our high standards.

Small Batch for Excellence: To maintain exceptional quality, our kratom is processed in small batches. This approach allows us to keep a close eye on the production process, ensuring that every packet of Garuda Kratom maintains our high standards of excellence.

Why Choose Garuda Kratom?

  • Premium Quality: Sourced from the best, for the best. Our kratom is for those who do not compromise on the quality of their botanicals.
  • Safety First: Lab-tested to ensure you are getting a product free from additives and contaminants.
  • Authenticity: Directly from Indonesia, our products bring you the authentic kratom experience.
  • Consistency: Small batches mean consistent quality. Enjoy the same excellent experience with every purchase.

At Hudson Valley Botanicals, our commitment is to provide you with the finest kratom, tailored to meet your needs and exceed your expectations. Explore the world of Garuda Kratom with us, and discover the difference quality and care can make.

Got More Questions? We’re here to help! Contact us for more information about our products, their origins, or how we ensure the best quality kratom gets to you.

Kratom has been banned in a few states and localities in the USA, but remains mostly legal in almost all of Europe, America and Canada. We do not sell or ship to localities, states or countries where kratom is known to be illegal, but it is up to you to stay up-to-date with your local laws. Currently, kratom is illegal in the following locations: Alabama, Arkansas, Sarasota County in Florida, Rhode Island, Indiana, Wisconsin,  Vermont, San Diego County in California, Oxford in Mississippi, Columbus in Missouri and Jerseyville in Illinois. To keep up with kratom legality in the USA please visit http://speciosa.org/kratom-legality-map/. Kratom is also banned in the US Military.

We only ship to the US, excluding: Alabama, Arkansas, Sarasota County in Florida, San Diego/Oceanside California, Jerseyville/Alton in Illinois, Oxford in Mississippi, Columbus in Missouri, Malheur County Oregon, Indiana, Columbus MS, Wisconsin, DC, Rhode Island and Vermont. Or military bases.

Processing your order will require 1-2 days. We dispatch packages via USPS Ground, which might take up to five days to arrive. We also offer USPS Flat Rate Priority and UPS Ground services, with an average delivery time of 2-3 business days to your location, though this can vary due to factors beyond our control, such as USPS errors or delays. You will have received a specific delivery estimate with the creation of your shipping label.

For Express shipping, which promises delivery within 1-2 days, USPS offers a guarantee: should it exceed this time frame, they will issue a refund, and we will provide a coupon for the equivalent amount for use on your next purchase, or a refund to your card. We will handle the refund request on our end to expedite and insure the refund as the shipper. 

However, I must note that I cannot guarantee these delivery times due to potential delays on USPS’s, or UPS’s part, such as adverse weather conditions, technical issues, or issues with the delivery address. In cases where delivery is not possible, the package will be returned to us, and we will issue a refund (excluding shipping costs) or arrange for a reshipment (at your expense for the shipping).

Please be aware that we do not process or ship orders over the weekend until further notice.

We currently accept: Visa/Mastercard/American Express credit & debit cards through Waave, USPS and Western Union Money Orders, COD (Collect on Delivery which can be payed with either, cash or money order/check at the time of delivery, or card at your local post office), Cash App, Sezzle (interest free payment plans) and check/money order/cash in mail.

We cannot accept in-person orders at this time. Sorry!

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Disclaimer: Kratom: Our products are not for use by or sale to persons under the age of 21 where applicable. Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, CONCORDIA PARISH LA, and WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, EDWARDSVILLE IL, FRANKLIN LA, RAPIDES LA, PARKER AND MONUMENT (COLORADO), ASCENSION AND GRANT PARISH (LOUISIANA), FRANKLIN (NEW HAMPSHIRE). WASHINGTON D.C., NEWPORT BEACH AND SEVERAL COUNTIES IN MISSISSIPPI. We do not ship internationally. ID verification is required for the following states: Florida, Tennessee, Virginia, West Virginia, Colorado, Oregon, Louisiana, South Dakota. Enhanced Kratom cannot be shipped to Tennessee. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov. We do not ship to military bases 

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