At Hudson Valley Botanicals, we're proud to offer Garuda Kratom—our signature line of premium powdered kratom that's become a favorite among wellness enthusiasts nationwide. Every pouch represents our commitment to quality, purity, and the authentic Indonesian experience.

🌿 Our Complete Product Line:

• Freshness Guaranteed: Harvested and shipped directly from Indonesian family farms—maximum potency from leaf to pouch
• Lab Tested: Every single batch undergoes independent third-party testing for purity, potency, and complete safety
• Small Batch Excellence: We process in limited quantities to maintain unmatched consistency and rigorous quality control
• Sizes for Every Need: Sample size (28g), Half-Kilo (250g), Full Kilo (500g & 1kg), plus convenient capsules in select strains

🏆 Why 10,000+ Customers Choose Garuda:

Unlike mass-produced kratom that sits in warehouses for months or years, Garuda delivers:

• Premium Quality: Sourced from Indonesia's finest mature trees in premier growing regions
• Safety First: Lab-tested completely free of contaminants, heavy metals, and additives
• Authentic Origin: Direct trade relationships with sustainable family farms—no middlemen
• Consistent Experience: Same exceptional quality and effects with every single order
• Ethical Sourcing: Supporting Indonesian communities through fair wages and sustainable practices

Ready to experience the difference quality makes? Browse our shop now and discover why thousands trust Garuda Kratom for their wellness routine!

Great question! Kratom (Mitragyna speciosa) is legal in the majority of the United States, all of Europe, and Canada—but there are important exceptions we strictly follow to keep you and us compliant.

🚫 We NEVER ship to these locations:

• Full States: Louisiana (LA), Alabama (AL), Arkansas (AR), Indiana (IN), Rhode Island (RI), Vermont (VT), Wisconsin (WI)
• Florida: Sarasota County only
• California: San Diego County only
• Illinois: Jerseyville & Alton only
• Mississippi: Oxford only
• Missouri: Columbus only
• Oregon: Malheur County only
• Washington DC & ALL Military Bases (worldwide)

✅ Our Strict Compliance Policy:

Our checkout system automatically blocks prohibited areas using address verification. If you live in a legal area, you'll receive your order without issues. However, you must verify your local laws as regulations can change quickly.

🔍 Stay Updated:

→ Official AKA Legality Map (Updated Weekly) | → Ask our compliance team

We're committed to 100% legal compliance—your order is safe with us!

We ship to ALL 50 STATES + Washington DC to legal areas only (see legality question above). Lightning-fast shipping from our New York warehouse!

🚚 COMPLETE Shipping Options:

• 🆓 Free Shipping: Orders $80+ (USPS Priority—most popular!)
• 📦 USPS Priority Mail (Tracking Included):
  • East Coast/NY/NJ: 1-2 business days
  • Midwest/South: 2-3 business days
  • West Coast: 3-4 business days
  • AK & HI: May take 5-10 business days
• 🚚 UPS Ground: 2-7 days based on distance
• ⚡ UPS EXPRESS OPTIONS (Available at Checkout):
  • UPS 3 Day Select: Guaranteed 3 days
  • UPS 2nd Day Air: Guaranteed 2 days
  • UPS Next Day Air: Guaranteed 1 day
• 📱 Tracking: Every single order—real-time email updates
• ⏰ Same Day Shipping: Orders before 11AM EST M-F

❌ NEVER Shipped To:

Prohibited states/counties | Louisiana (LA) | International | Military bases

Pro Tip: AK/HI customers—select UPS 2nd Day for faster delivery! Add items to hit $80 for free shipping!

Absolutely YES! Your safety is our #1 priority, so every single batch of Garuda Kratom undergoes comprehensive third-party laboratory testing before it ever reaches our shelves.

🧪 Complete Testing Panel:

• Microbiology (Pathogens): E.Coli, Salmonella, Staphylococcus aureus, Yeast & Mold, Total Plate Count, Coliforms—all negative
• Heavy Metals: Lead (<0.5ppm), Arsenic (<1.0ppm), Cadmium (<0.3ppm), Mercury (<0.1ppm)—all below FDA limits
• Alkaloid Profile: Mitragynine content verification (1.5-2.5% typical), plus 40+ other alkaloids confirmed
• Contaminants: Pesticides, solvents, and chemical residues—all completely absent
• Botanical Verification: Species identification confirms 100% pure Mitragyna speciosa

🏆 Why This Matters:

Many vendors skip testing or use outdated reports. Our batch-specific testing means:

• Zero Adulterants: No synthetic compounds or dangerous fillers
• Safety Guaranteed: You're never exposed to pathogens or heavy metals
• Potency Verified: You get exactly what you expect, every single time
• Transparency: Lab reports available upon request—we have nothing to hide

Your trust is earned through transparency. Contact us anytime to request current lab reports for any product!

We offer a carefully curated selection of the most popular and consistently high-quality Garuda Kratom strains! Every strain is harvested from mature trees in premium Indonesian growing regions.

🌿 Our Complete Strain Collection:

• White Strains: White Maeng Da, White Mountain, White Hulu
• Green Strains: Green Maeng Da, Green Hulu, Green Jongkong, Super Green
• Red Strains: Red Maeng Da, Red Bali, Red Supreme
• Yellow/Gold Strains: Yellow Vietnam, Gold Bali
• Special Blends: Super Maeng Da (premium blend), Two Way Split (mix 2 strains), Four Way Split (mix 4 strains)

💡 First Time Ordering?

We recommend trying our sampler pack or Two Way Split option to discover your favorites! Every strain offers unique characteristics depending on your personal preferences.

Questions about specific strains? Contact our team—we're here to help you find your perfect match!

We offer flexible sizing options to fit every lifestyle and budget! From first-time samplers to bulk buyers, we've got you covered.

📦 Available Sizes:

• 28g Sample: Perfect for trying new strains or travel
• 250g (Half Kilo): Most popular size for regular users
• 500g (Half Kilogram): Great value for frequent users
• 1000g (1 Kilogram): Best price per gram—our biggest value
• Capsules: Select strains available in convenient capsule form
• Split Options: Mix multiple strains in 250g, 500g, or 1kg sizes

💰 Smart Shopping Tips:

• Buy larger sizes for the best price per gram
• Try samples before committing to larger quantities
• Mix and match with our Split Kilo options
• Orders $80+ ship FREE via USPS Priority!

Shop now and discover your perfect size!

We've got you covered with MULTIPLE flexible payment options! Whether you prefer instant payments or traditional methods, we make it easy to complete your order securely.

💳 Instant Payment (Ships Same Day):

• Visa/Mastercard/Amex/Discover: Via secure Waave processor
• Cash App: Instant to $hudsonvalleybotanicals

📮 Mail Payments (3-5 Day Processing):

• USPS Money Order (preferred—fastest clearing)
• Western Union Money Order
• Personal/Business Check
• Cash (recommend Registered Mail for safety)

📦 COD (Pay at Door or Post Office):

• Additional fees required. These can be seen at checkout and change often.
• Door: Cash or Check
• Post Office: Cash, Check, or Credit Card

❌ Not Accepted: In-person payments | Wire transfers | Personal checks over $500

All orders ship when funds clear (instant for cards/Cash App, 3-5 days for mail).

Waave is a specialized payment processor built specifically for high-risk industries like botanicals, CBD, and kratom.

🔒 Why We Use Waave:

• Industry Expertise: Designed specifically for kratom vendors
• Bank-Level Security: PCI-DSS compliant with encrypted transactions
• Reliable Processing: No unexpected payment declines like traditional processors
• Customer Protection: Full dispute resolution and buyer protection

💡 Is My Payment Safe?

Absolutely! Waave uses the same encryption standards as major banks. Your card information is:

• Never stored on our servers
• Encrypted end-to-end during transmission
• Processed through secure, verified payment channels
• Protected by fraud detection systems

We chose Waave specifically for its security and reliability in the kratom industry. Your financial information is completely safe!

Paying by mail is easy and secure! We accept 4 easy mail options—perfect if you prefer traditional payment methods.

📨 Complete Step-by-Step Process:

1. Select "Mail Payment" at checkout (no charge yet)
2. Complete order with your shipping address
3. Check email immediately for exact mailing address + instructions
4. Mail payment (allow 3-5 days for arrival)
5. Ships within 24hrs of funds receipt + tracking email

💰 Accepted Payment Types:

• USPS Money Order (preferred—clears fastest)
• Western Union Money Order
• Personal/Business Check (allow 7 days to clear)
• Cash (Registered Mail HIGHLY recommended for safety)

Address provided in email—your order is reserved until funds arrive!

YES! We offer USPS Collect on Delivery (COD) for added convenience. Pay when your package arrives at your door or at your local post office!

📦 How COD Works:

1. Select "COD" at checkout
2. Complete order (COD fee added automatically)
3. Package ships immediately
4. USPS delivers and collects payment
5. Pay at door or post office

💵 COD Fees (Based on Order Total):

USPS charges the following fees (added to your order at checkout):

• $0.01 - $50.00: $13.05
• $50.01 - $100.00: $16.10
• $100.01 - $200.00: $19.75
• $200.01 - $300.00: $23.40
• $300.01 - $400.00: $27.05
• $400.01 - $500.00: $30.70
• $500.01 - $600.00: $34.35
• $600.01 - $700.00: $38.00
• $700.01 - $800.00: $41.65
• $800.01 - $900.00: $45.30
• $900.01 - $1,000.00: $48.95

Additional: $8.40 COD Restricted Delivery fee (if selected)

💳 Accepted COD Payment Methods:

• At Your Door: Cash or Check only
• At Post Office: Cash, Check, or Credit Card

Pro Tip: If you prefer to avoid COD fees, choose Cash App or card payment for instant processing at no extra cost!

Every order includes tracking! You'll receive real-time updates from the moment your order ships until it arrives at your door.

📱 How to Track Your Order:

1. Check Your Email: Tracking number sent within 24 hours of payment clearing
2. Click Tracking Link: Email includes direct link to USPS or UPS tracking
3. Monitor Progress: Real-time updates as your package moves
4. Delivery Confirmation: Get notified when package is delivered

🔍 Can't Find Your Tracking Email?

• Check Spam/Junk Folder: Sometimes emails get filtered
• Search "Hudson Valley Botanicals" in your inbox
• Check Order Confirmation: May include tracking once shipped
• Contact Us: We'll resend your tracking immediately

Need help? Contact us anytime and we'll look up your tracking!

Nope! Guest checkout is available. However, creating an account offers some great perks for repeat customers!

🎯 Benefits of Creating an Account:

• Faster Checkout: Saved addresses and payment preferences
• Order History: Track all your orders in one place
• Easy Reordering: Quickly reorder your favorites
• Exclusive Offers: First access to sales and promotions
• Saved Favorites: Keep your preferred strains bookmarked

⚡ Guest Checkout Process:

1. Add items to cart
2. Proceed to checkout
3. Select "Guest Checkout"
4. Enter shipping & payment info
5. Complete your order

Creating an account takes just 30 seconds and makes future orders much easier! Sign up here

Lightning fast! Our streamlined checkout process is designed for speed and convenience.

⏱️ Typical Checkout Times:

• With Account: 1-2 minutes (saved info auto-fills)
• Guest Checkout: 3-5 minutes (first-time entry)
• Mobile Optimized: Just as fast on your phone!

🚀 Speed Tips:

• Use autofill features in your browser
• Have your payment info ready
• Create an account to save time on future orders
• Save your shipping address for instant checkout

We value your time—that's why we've made checkout as quick and painless as possible!

Absolutely! Your security is our top priority. We use industry-leading encryption and security measures to protect your information.

🔒 Security Features:

• SSL Encryption: 256-bit encryption for all transactions
• PCI-DSS Compliant: Meets highest payment security standards
• Secure Payment Processor: Waave specialized for kratom industry
• No Data Storage: We don't store your credit card information
• Fraud Protection: Advanced security monitoring systems

🛡️ Your Information is Protected:

• All payment data is encrypted end-to-end
• Your personal information is never shared or sold
• Secure servers with regular security audits
• HTTPS secure connection throughout entire site

Shop with confidence knowing your information is safer with us than with most major retailers!

We'll do our best to help! Changes depend on how quickly you contact us and whether your order has shipped.

✅ If You Contact Us BEFORE Shipping:

• Address Changes: Usually possible if caught within 1 hour
• Product Changes: We can often modify if not yet packed
• Order Cancellation: Available before shipment (refund issued)
• Add Items: May be possible—just pay the difference

❌ After Shipment (Limited Options):

• Address Changes: Contact carrier directly (USPS/UPS)
• Product Changes: Not possible once shipped
• Cancellation: Must refuse delivery for refund (minus shipping)

⚡ How to Request Changes:

1. Contact us immediately
2. Include your order number
3. Explain what needs to change
4. We'll respond ASAP (usually within 1 hour during business hours)

Pro Tip: Orders before 11AM EST ship same day! Contact us quickly if you need changes.

We're here to help! Checkout issues are rare, but when they happen, we'll get you sorted out quickly.

🔧 Common Issues & Quick Fixes:

• Payment Declined: Check card info, expiration date, and billing address match
• Address Issues: Ensure address is complete and formatted correctly
• Promo Code Not Working: Check expiration date and minimum order requirements
• Page Won't Load: Clear browser cache or try a different browser
• Blocked Location: We can't ship to prohibited states/counties (see legality question)

📞 Get Help Fast:

• Email: staff@hudsonvalleybotanicals.com
• Contact Form: Quick response form
• Response Time: Usually within 1 hour during business hours

💡 Before Contacting Us:

1. Take a screenshot of any error messages
2. Note which browser/device you're using
3. Try a different payment method if available
4. Check if your location allows kratom shipments

Having trouble? Don't give up! Contact us and we'll help you complete your order.