Terms
All products are sold as-is and returns are not accepted unless authorized by us.
Any returned orders must be in original manufacturer packaging and condition. Returns will only be authorized if an order was filled incorrectly by The Seller. The Buyer assumes liability for returned orders which arrive damaged during transit .
In order to initiate a Return, The Buyer must contact The Seller within five (5) business days of delivery. Upon receiving a returned shipment, a refund will be authorized and processed within 5-7 business days, depending on method of payment.
You are responsible for shipping charges. If the shipment is refused upon delivery and sent back to us, a refund will be issued minus the shipping charge (if you selected the free shipping option). There is also a $1.50 refund charge if you used a credit card.
These terms are subject to change.
Contact Information
If for any reason you wish to reach out to us, please use e-mail:
staff@hudsonvalleybotanicals.com
Disclaimer: Kratom: Our products are not for use by or sale to persons under the age of 21 where applicable. Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, CONCORDIA PARISH LA, and WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, EDWARDSVILLE IL, FRANKLIN LA, RAPIDES LA, PARKER AND MONUMENT (COLORADO), ASCENSION AND GRANT PARISH (LOUISIANA), FRANKLIN (NEW HAMPSHIRE). WASHINGTON D.C., NEWPORT BEACH AND SEVERAL COUNTIES IN MISSISSIPPI. We do not ship internationally.
ID verification is required for the following states: Florida, Tennessee, Virginia, West Virginia, Colorado, Oregon, Louisiana, South Dakota.
Enhanced Kratom cannot be shipped to Tennessee.
Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use.
This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm.
Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov.
We do not ship to military bases